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Betting Rules

These Betting Rules explain how bets are generally placed, accepted and settled at TG.Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. By placing a bet, you confirm that you understand and accept the rules that apply to the relevant product, event, market or game.

TG.Casino is operated by MIBS N.V. under a Curaçao gaming licence, with Igloo Ventures SRL listed as the owning entity.

General betting conditions

TG.Casino provides betting and gaming services subject to applicable laws, platform rules and account requirements. You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking whether participation is lawful before opening an account, depositing funds or placing a bet.

You must provide accurate, current and complete information when registering and whenever your account details change. An account is intended for the individual registered to it and must not be shared, sold, transferred or used by another person. You must keep your login details secure and notify TG.Casino promptly if you believe your account has been accessed without permission.

Only one account may be permitted for each player unless TG.Casino expressly agrees otherwise. Duplicate, linked or incorrectly created accounts may be reviewed. Where an account is restricted, suspended or closed, bets and transactions may be handled in accordance with the applicable Terms and Conditions and relevant legal requirements.

  • You must be of the required legal gambling age and meet all eligibility requirements.
  • You must not place bets on behalf of another person or allow another person to use your account.
  • You must not use the service for unlawful activity, fraud, money laundering or any prohibited purpose.
  • You must not interfere with the website, games, betting systems or security measures.
  • You should review the displayed bet details before confirming a wager.
  • You must use only payment methods that belong to you or that you are authorised to use.

TG.Casino may carry out identity, age, payment, source-of-funds or other verification checks where required or considered appropriate. Until checks are completed, access to some services, withdrawals or account functions may be limited. Information requested for verification should be supplied accurately and within any stated timeframe.

Placing and confirming bets

A bet is normally submitted by selecting the relevant market, outcome, stake and any other available options, then confirming the wager. A bet is not guaranteed to be accepted merely because it has been entered, displayed in a bet slip or transmitted to the website. Acceptance occurs only when the betting system records the bet as accepted.

Before confirming a bet, check the event or game, selection, odds or displayed price, stake, potential return and any applicable conditions. Once accepted, a bet will generally stand and cannot be changed or cancelled unless the relevant product rules or TG.Casino permit it. If a bet is rejected, the stake should not be treated as successfully wagered.

Displayed odds and prices

Odds and prices may change before a bet is accepted. The odds or price applying to an accepted bet will generally be the one recorded by the system at the time of acceptance, subject to correction of an obvious error or another provision in the applicable rules. Where a system displays an incorrect price, market or result because of a technical, human or data error, TG.Casino may correct or void the affected bet in accordance with its Terms and Conditions.

Technical issues and interrupted connections

You are responsible for ensuring that your device, internet connection and software are suitable for using the service. A delayed message, interrupted connection, browser issue or failure to display a confirmation does not by itself prove that a bet was accepted. The account and betting records maintained by TG.Casino will generally be used to determine whether a bet was submitted and accepted.

If you are unsure whether a bet has been accepted, do not repeatedly submit the same wager without first checking your account history or bet record. Duplicate bets caused by repeated attempts may remain valid if each attempt was separately accepted. You should report any suspected technical issue as soon as reasonably possible and provide the relevant bet information.

Bet cancellations and corrections

A request to cancel or amend an accepted bet may not be available. Any permitted cancellation, cash-out, amendment or correction will be subject to the rules displayed for the relevant product. TG.Casino may also take reasonable action where a bet is affected by an obvious error, system malfunction, interruption, fraud or another circumstance covered by the applicable terms.

Events, markets and settlement

Each bet is settled according to the rules for the relevant sport, event, market, game or product. The information shown on the betting page may include market-specific conditions, selection requirements, start times, result criteria, minimum or maximum entries, and rules for voiding or resettling a bet. These conditions form part of the agreement for that bet.

Results are determined using reliable official or recognised information sources, where available. If an official result is changed after initial settlement, a bet may be resettled where the applicable market rules allow or require this. A result may also be reviewed if there is evidence of an error, irregularity, abandoned event, material rule change or another circumstance affecting settlement.

Common settlement principles

  • A winning bet is settled according to the accepted odds, price or applicable game result.
  • A losing bet is settled as unsuccessful and the stake is not returned, unless a specific rule provides otherwise.
  • A void bet is treated as cancelled for settlement purposes, with the stake handled according to the relevant product rules.
  • If an event is abandoned, postponed, delayed or materially changed, affected markets may be voided, kept open or settled under their specific rules.
  • Each leg of a multiple or combination bet may be subject to separate settlement rules.
  • Dead heats, ties, draws, player withdrawals and non-runners are handled under the rules for the particular market.
  • Where no valid result can be established, the bet may be voided or otherwise resolved under the applicable rules.

Some markets depend on a competitor, participant or selection taking part, completing an event or meeting another stated condition. If that condition is not met, the market may be void or settled in another manner. You should review the market information before placing a bet, particularly where an event may be subject to changes, substitutions or late withdrawals.

Where there is a difference between an advertised description and the detailed market rules, the detailed rules and recorded bet information will generally determine settlement, subject to any rights you may have under applicable Australian consumer law.

Settlement may not occur immediately after an event finishes. A result can remain under review while official information is checked or while a market-specific condition is assessed. The displayed status of a bet may change if new information requires a correction or resettlement.

Payments, records and responsible participation

Deposits and withdrawals are subject to the payment methods, account checks and conditions available through TG.Casino. You should only use a payment method that belongs to you or that you are authorised to use. A payment may be delayed, declined or reviewed where verification, security, technical or legal requirements apply.

Your balance, transaction history and bet history are available through the account features provided by the service. You should check these records regularly and raise any apparent error as soon as possible. Keep copies of relevant confirmations, bet references and communications if you need to ask about a transaction or settlement.

TG.Casino may investigate activity that appears irregular, dishonest, abusive or inconsistent with these rules. This may include unusual betting patterns, use of unauthorised payment methods, attempts to exploit a software or pricing error, collusion, manipulation, multiple-account activity or other conduct that could compromise the fairness or security of the service.

If an investigation identifies a material error or prohibited activity, affected bets or transactions may be reviewed and handled under the applicable Terms and Conditions and legal obligations. TG.Casino will not knowingly remove rights that cannot lawfully be excluded.

Responsible participation

Gambling should be an entertainment activity, not a way to make money or recover losses. Set a budget before you play and never wager money needed for everyday living expenses. Do not chase losses, gamble when upset or under the influence of alcohol or other substances, or borrow money to continue playing.

  • Take regular breaks and keep track of the time and money you spend.
  • Use available account controls, deposit limits, activity tools or self-exclusion options where appropriate.
  • Do not increase your stakes to try to recover previous losses.
  • Speak with someone you trust if gambling is affecting your finances, relationships, work or wellbeing.
  • Contact an appropriate Australian gambling-support service if you need confidential help.
  • If you are concerned about a bet, stop playing and review the available support and safer gambling options.

Changes to these rules

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operational practices. The version displayed on the website at the relevant time will generally apply, unless a different rule is required for an already accepted bet. If you have a question about a specific wager, review the recorded bet details and the rules for that market before contacting TG.Casino through the support options made available on the website.