TG.Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of TG.Casino. Please read them carefully before creating an account, depositing funds, playing games or using any related service. By accessing or using the website, you acknowledge that you have read, understood and agree to follow these terms, together with any policies or rules referred to in them.

TG.Casino is operated by MIBS N.V. under a Curaçao gaming licence, with Igloo Ventures SRL listed as the owning entity.

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of TG.Casino. They apply to the website, your player account, games, payment functions, promotions and any other services made available through TG.Casino. Additional rules may apply to particular games, offers or features. Where additional rules apply, they will be made available before or when you use the relevant service and will form part of these terms.

You must be legally permitted to access and use online gambling services in your location. You must also meet any minimum age requirement that applies to the service. TG.Casino may ask you to confirm your age, identity, location or other information before allowing access to an account or particular features. You must not use the website if doing so would breach any law or requirement that applies to you.

You are responsible for checking whether online gambling is lawful where you live. Access to the website does not mean that the service is available or suitable in every location. TG.Casino may restrict or refuse access from certain locations and may use technical or other measures to apply those restrictions.

You must provide accurate, current and complete information when registering or using the service.
You must keep your account information updated if your circumstances or details change.
You must not create or use an account for another person.
You must not allow another person to use your account or payment method.
You must use the website only for lawful and genuine recreational purposes.
You must not use automated software, bots, scripts or other tools to interfere with the service.

TG.Casino may refuse an account application, suspend access or close an account where it reasonably considers this necessary for legal, regulatory, security, responsible gambling, verification or operational reasons. Any action taken will be handled in accordance with applicable requirements and the information available at the time.

2. Accounts, verification and security

You may need to register an account to use some or all of the services. You are responsible for the confidentiality of your login details and for activity carried out through your account. If you believe that someone else has accessed your account, or that your account details have been lost, stolen or misused, you should stop using the account and notify TG.Casino through the available support channel as soon as possible.

TG.Casino may carry out customer, age, identity, location, payment and source-of-funds checks where appropriate. You may be asked to provide documents or other information for these checks. Information supplied must be genuine, readable and consistent with your account details. Until verification is completed, access to deposits, withdrawals, games or other functions may be limited.

You must not open duplicate accounts or attempt to avoid a restriction by creating another account. If more than one account is created in error, you should contact TG.Casino so the accounts can be reviewed. Where an account is suspended or closed, you must not create a new account unless TG.Casino has expressly permitted you to do so.

Account closure

You may ask to close your account at any time. You should stop using the service and follow the available account closure or support process. Closure does not remove obligations that arose before closure, including obligations relating to verification, payments, disputes, responsible gambling or compliance with these terms. TG.Casino may retain information where required for legal, security, fraud prevention or record-keeping purposes.

3. Deposits, play and withdrawals

Deposits must be made using a payment method that you are authorised to use. You must not use a payment method belonging to another person without permission. TG.Casino may reject, reverse or delay a transaction where it identifies a security, compliance, technical or payment issue. Payment processing may also be subject to the terms of the relevant bank, card provider or payment service.

You should only deposit money that you can afford to lose. Funds placed in an account for gambling are not a deposit or investment product and should not be treated as savings. You remain responsible for reviewing each transaction before confirming it and for promptly reporting any transaction that you do not recognise.

Games are provided for entertainment. A game result is determined by the applicable game rules and, where relevant, approved randomised systems or other technical processes. Results are generally final once recorded, except where a transaction or result is affected by an obvious error, technical failure, suspected misuse or another circumstance requiring review.

Withdrawal requests may be subject to identity, account, payment and compliance checks. The available method, processing steps and any applicable conditions will be shown through the service or explained during the request. TG.Casino may return funds to an appropriate verified payment method where required. You are responsible for providing correct payment information and for any charges imposed by your own financial provider.

If a balance is credited to your account by mistake, you must not use those funds and should notify TG.Casino promptly. TG.Casino may correct an obvious error, reverse an invalid transaction or adjust an affected balance. Nothing in these terms limits rights that cannot legally be excluded under Australian law.

4. Promotions, responsible gambling and prohibited conduct

Promotions, rewards and campaigns may have separate terms, eligibility requirements and expiry conditions. You should read those terms before participating. If a promotional term conflicts with these general terms, the promotional term will apply to that promotion to the extent of the conflict. TG.Casino may amend, suspend or withdraw a promotion where reasonably necessary, subject to applicable law and any rights that have already arisen.

TG.Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money or recover losses. You can consider setting personal limits, taking regular breaks and monitoring the time and money you spend. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek assistance from an appropriate support service.

You must not gamble while under the influence of alcohol or other substances if this affects your judgement.
You must not attempt to recover losses by increasing your stakes or gambling beyond your means.
You must not use the service for money laundering, fraud, collusion or any other unlawful activity.
You must not manipulate games, exploit a vulnerability or interfere with the website or its systems.
You must not upload harmful code or content, or use the service to threaten, abuse or harass others.
You must not misuse bonuses, promotions, payment methods or account features.

Where prohibited conduct, fraud, technical abuse or a breach of these terms is suspected, TG.Casino may investigate and may restrict an account, cancel affected activity or take other appropriate action. Such action may be taken without advance notice where immediate action is reasonably necessary.

5. Website use, liability and changes

You receive a limited, personal and non-transferable right to use TG.Casino for its intended purpose while your account remains available. Website content, branding, software, graphics and other materials are owned by or licensed to the relevant rights holder. You must not copy, modify, distribute, reverse engineer, scrape or commercially exploit those materials unless you have permission or the law allows it.

The website may be unavailable from time to time because of maintenance, updates, connectivity problems, payment provider issues or events outside reasonable control. TG.Casino does not guarantee uninterrupted access or that every feature will always be available. You are responsible for your device, internet connection, software and security measures.

To the extent permitted by law, TG.Casino is not responsible for loss caused by your failure to protect account details, your use of an unsupported device, interruptions outside reasonable control, inaccurate information supplied by you or misuse of the service. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

These terms may be updated from time to time to reflect changes to the service, legal requirements, security measures or operating practices. The current version will apply when you use the website after it is published, unless a different effective date is stated. If a change materially affects you, reasonable notice may be provided where required. If you do not agree with an updated term, you should stop using the service and consider closing your account.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the minimum extent necessary, and the remaining terms will continue. A failure to enforce a provision immediately does not waive the right to enforce it later. Your use of TG.Casino is also subject to the applicable privacy information and any other policies made available on the website.

If you have a question, complaint or concern about these terms, account activity or a transaction, please use the support options available on TG.Casino. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. These terms are intended to be read consistently with applicable Australian law and any mandatory rights or protections that apply to you.